I took my wife in to purchase a MacBook. Since it would be her new baby I wanted her to experience the process from beginning to end so when the salesman asked if we needed help I stepped back and let her take over.
She knew exactly what she wanted but he wouldn't settle for that. He tried to up-sell her on every option. It's not a problem if they put a feeler out there about upgrades but this reminded me of buying a new car. He was desperate to get more money out of us anyway that he could.
He was so pushy with her that I had to interrupt and say we had plenty of space on our two terabyte Airport Extreme NAS and she didn't need a usb backup-drive.
I walked away figuring I had put him in his place and that she could handle it from there. Five minutes later I checked back and he was selling her a free after rebate printer. She put up a good fight but gave into "free" because he claimed the all in one scanner card reader functions would work wirelessly with the airport extreme. ( I haven't tested this yet but from what I can find online he was incorrect. )
Next he moved on to selling her a hard-drive upgrade. She told him that I intend to install one that I recently removed from my MacBook and that space would not be an issue. That's when he turned red.
Not only would that void her warranty but it had already voided mine and I would no longer be able to get any repairs from Apple. She realized she had given him to much information and stopped responding to his pleas to buy any more. No Apple care, no accessories, no, no, no she just wanted her MacBook.
Now we're both worried that since I followed the instructions printed on the battery cover of my MacBook and removed one screw to swap out the 250 gig drive I will not have any coverage if my LCD goes blank or my RAM dies.
The instructions to replace her's can be found in PDF form on Apple's website but do I really want to risk it?
If this really is Apple's policy then I have to say I've received better customer service from Dell. If it's not Apple's policy they I want their sales people to stop lying to me. In either scenario I never want to talk to this representative again.
Of course she loves her new Mac and I'll get over my frustration but I'm not sure we'll ever feel as happy when we decide to take that trip to the place we once considered Nirvana, the Apple store.
Thanks for letting me vent...
Paul
42 screws deep we find the hard drive and begin to understand why ubibody construction was a big deal.
Sent from my iPhone
I'm having a hard time believeing that these two services that i've trusted with so much of my web browsing would nose dive like this!
Apparently everything i search for "may harm my computer". 0 rly.
I’ve been singing it’s praises for about a week but fearing all the while that by the time it reached the public it would be crippled not only by adware but by Microsoft itself. Apparently I was correct.
Here is the first way that they are destroying Windows 7.
http://i.gizmodo.com/5139306/evidence-of-five-windows-7-retail-versions-surprises-no-one
“This screengrab, which purports to be from a fresh Win 7 beta build number 7025, shows Starter, Home Basic, Home Premium, Business and Ultimate choices. We all know that the current beta is already labeled Windows 7 Ultimate, so unless MS is going nuts with the superlatives, Ultimate does imply the availability of something "less-than-Ultimate."”
Evidence Of Five Windows 7 Retail Versions –Gizmodo
I’m sure part of the repackaging process is removing all the gravey from W7 that makes it better than Vista.
It’s all down hill from here!
i might have to get a second mortgage for this sweet ride
more info at http://www.uncrate.com/men/cars/motorcycles/honda-fury/
